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FOR SHORT-TERM RENTAL OPERATORS

See the next action without rebuilding the property history.

Zana STR connects guest requests, cleaner updates, inspections and past property issues so operators can see what blocks the next step.

SOURCE FACTS

GUEST MESSAGECan we check in at 2:30 instead of 4?10:14 AM
CLEANER UPDATEClean complete. Everything is ready.10:18 AM
INSPECTIONFour bath towels are missing.10:21 AM
PROPERTY HISTORYSame linen shortage happened before.3 occurrences
ZANArelevant facts
NEXT STEPNEXT ACTION · COASTAL VIEW RETREATnowResolve the linen gap, verify the room, then offer the guest the earlier check-in.

ZANA STR · 01 / 05

Cleaner marks the room ready.

The clean is done. Inspection is next, so that completion stays attached to the same turn.

Coastal View RetreatSan Diego · PropertyClean complete
Search property…
Property activityMessages and updatesToday
Cleaner · Sofia

Clean complete. Everything is ready.

Guest

Could we check in at 2:30 instead of 4?

Inspector · Maya

Four bath towels are missing.

Inspection evidence

Linen shelf is below the property minimum.

Property history

Same linen shortage happened three times.

Message the property team…

WHAT CHANGES

See the exception and the next action sooner.

01

See exceptions sooner

Routine work stays quiet while guest-impacting problems move to the operator.

02

Keep handoffs intact

Cleaner, inspector, maintenance and operator see the same relevant facts instead of rebuilding them.

03

Use recurring history

Past incidents change how today's exception is handled when the pattern is relevant.

TRY YOUR WORKFLOW

Use one operating problem you actually have.

Answer five questions. We’ll show which facts Zana would need and what a first pilot could test.

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REQUEST A PILOT

Bring one recurring property problem.

We’ll look at the messages, handoffs and evidence involved and decide whether it is a useful pilot fit.

Request STR pilot

WHAT TO TEST

Start with one recurring problem.

A pilot should prove one thing: can Zana keep the right messages, history and handoff evidence together long enough to make the next action easier?
01

Use a real failure

Pick a recurring guest, cleaning, inspection or maintenance issue.

02

Keep the evidence together

Test whether the relevant messages and history survive the handoff.

03

Measure the result

Did the operator reach the right next step with less reconstruction?

ZANA STR PILOT

Tell us one workflow that repeatedly wastes time.

Share your property count, PMS if useful, and the recurring problem. If it fits, we’ll scope a focused pilot.

This form does not connect your PMS or commit you to a pilot.

WHY ZANA

Stop starting every decision from zero.

The information needed for the next step is often already in messages, calendars, documents or history. Zana brings forward the parts that can actually change the decision.

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